Delivery Information

RETAIL ORDERS:


IMPORTANT UPDATE

Due to coronavirus we anticipate our Online Store may face delivery delays both domestically and internationally.

- We may be experiencing longer dispatch timeframes for standard / regular / free shipping and letter post.

- Victorian customers may face further delays due to current restrictions.

- Australia Post is currently experiencing; 

  • reduction in air freight capacity and passenger flights
  • a significant increase in parcels volumes
  • hygiene and social distancing requirements in their network
  • Express Post is still available, and will continue to be prioritised as the fastest option for customers, but may not always meet the next business day delivery standard and is currently not guaranteed.
     

For further information on domestic shipping please check the Australia Post website here; https://auspost.com.au/about-us/news-media/important-updates/coronavirus

If you've received tracking updates and your delivery is late please submit an enquiry with Australia Post by visiting the following link:
https://helpandsupport.auspost.com.au/s/missing-or-lost-item please have your tracking number ready.

We appologise for the inconvenience and appreciate your understanding during this time.

 

  • Estimated *5 Business Day Processing + Regular Parcel : $8.95

  • Next Day Dispatch + Regular Parcel : $13.95
     
  • Next Day Dispatch + *Express Parcel : $18.95
     
NEED IT FAST?

Don't worry! You can still take advantage of our free postage offer, and simply upgrade the parcel service used from regular to express!

 

NEED IT EVEN FASTER?
Still no problem! We can also upgrade the processing to have your order sent the next business day (order cut off mid-night AEST), in combination with using express parcel service, to get your order delivered in the fastest possible time!
 

 

WHOLESALE + DIY SUPPLIES ORDERS:

 

All items from the Wholesale + DIY Supplies section and it's subcategories have flat-rate (unlimited items/weight) postage options;
 

  • Estimated *5 Business Day Processing + Regular Parcel : $8.95

  • Next Day Dispatch + Regular Parcel : $13.95
     
  • Next Day Dispatch + Express Parcel : $18.95
     

 

 

We deliver to all countries world-wide.

Rates are calculated by weight using 500 gram intervals and are quoted directly as Australia Post provide them.

All options available feature tracking.There are no surcharges or additional expenses beyond Australia Post's fees.

You can see how much your order weighs at any time by going to the Shopping Cart.

 

To see more info about Australia Post international services and fees, please visit the Australia Post website here (click Overseas, enter From Australia and To your country); 

http://auspost.com.au/apps/postage-calculator.html