Terms & Conditions

Please read these terms and conditions carefully before making a purchase from the Teething Baby Australia website. By making a purchase through this website you are agreeing to be bound by the terms and conditions presented on this page. If you do not agree to all of the terms and conditions detailed here then you should not make a purchase on the Teething Baby Australia website.  

Legal use of products:


It is the reponsibility of the customer to research the relevant rules and regulations related to any products made or resold using items purchased from Teething Baby Australia. In purchasing any item from Teething Baby Australia, the customer agree's to use our products in accordance with all relevant rules and regulations and that any liability from breaking rules and regulations is wholly the responsibility of the customer. 

Safe use of products:

By purchasing Teething Baby Australia products, the customer agree's to only use our products in a safe and responsible manner. All recommendations for age and safe use must be adhered to. Please note that Teething Baby Australia does not sell silicone and/or wood necklaces for use by children under the age of 3 years old. Please do not leave children under the age of 3 unattended with Teething Baby Australia silicone and/or wood jewellery. Children under the age of 3 should never wear silicone and/or wood jewellery provided by Teething Baby Australia. 

Returns/Cancellations:

Applications for cancellations and/or alterations to orders placed may only be made before items are shipped, and are only issued at the discretion of Teething Baby Australia. If cancellation of a purchase is granted, a fee of 25% of the purchase amount will be applied.

We do not accept returns on items which are provided as described in their respective product description pages and on customer invoices. Choices should be made carefully with the understanding that purchases are to be considered final once an order is confirmed in the Checkout.

Any damaged products or items which do not match product descriptions or customer invoices will be resolved on an individual basis and in accordance to the Australian Consumer Law. 


Payments:

All credit/debit transactions are processed by Stripe and are covered by buyer protection and dispute resolution services. Teething Baby Australia does not handle or store any credit/debit card information.

All bank account details entered into the website are processed by Poli, and are not retained on the website nor accessed by Teething Baby Australia.

Teething Baby Australia will not bill your financial account on an ongoing basis or for any instances other than immediately after and for an order which has been placed and confirmed by the customer.  

Confirmation of bank transfer payment may experience delays. If an order is urgent or with express, it is recommended to pay via credit/debit card to ensure immediately confirmation and to be processed sooner.


Privacy Policy:

Please see the Privacy Policy information page for up to date information about the types of information collected and how it is used. Information found in the Privacy Policy can be considered a part of the Terms and Agreements for account creation and purchases made on the Teething Baby Australia website.


Contact Us:

Teething Baby Australia

PO BOX 702
Morayfield, 4506

Queensland.

ABN: 15 737 416 743

General enquiries/Sales: [email protected]